The customer with a blog is always right
Last week I wrote a post complaining about
Comcast. Shortly thereafter, a Comcast employee left a comment on the post asking me to get in touch with
him so that he could "make this right". So I did, and Comcast did refund the fees that got me angry enough to write
the post in the first place.
So, my advice to readers:
So, my advice to readers:
- Watch your bills for unfair charges like the Rohirim watching for the warning beacons of Gondor.
- At the first site of trouble, publicly shame the offenders.